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# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
  • wicked game
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Help

FAQs


MULTI TRACK AUDIO FORMAT:


Q: What are Multi Tracks and how do I use them?
A: Basically, Multi Tracks are high quality audio files produced with each instrument (or vocal) on a separate channel* allowing you to mute instruments or vocals you want to play or sing yourself. 
Please first download Multi Tracker software here. Then you will need to unzip your downloaded Multi Track - the .MTF file inside can then be loaded in to Multi Tracker. You can mute or solo individual tracks, and also adjust each track's level individually. A free video tutorial is available here.
*NB: Sometimes two or three similar instruments are grouped together on one channel to reduce file size and make a song easier to use. To check which channels a particular song has, please check its song info page.


Q: Why won't my Multi Track file load into Multi Tracker software?
A: Please make sure you have unzipped the file first. The enclosed .MTF file can only be loaded into Multi Tracker software after it has been unzipped.


AUDIO BACKING TRACKS:


Q: How are your audio files produced?
A: Trained musicians and singers spend many hours recording our tracks live in our professional studios. We encourage you to go to our competitors' websites and compare the quality for yourself - we will be happy to welcome you back on our site soon!


Q: What is an MP3?
A: An MP3 is a computer file of compressed high quality digital audio. It allows music or other audio to be stored on a computer's hard drive or other storage device, taking up a fraction of the space that an uncompressed file would. This compression also makes the file easier to transmit over the internet.


Q: What's the difference between MP3 and MIDI?
A: The difference is in the quality. MIDI files rely heavily on a computer's sound card. If you don't have a high quality sound card, MIDI can sound like a variety of clicks, pops and tonal beeps that represent the various instrumentation of a song. Even with a higher end sound card, MIDI is at its best a computer representation of a musical composition. MP3s are high quality compressed computer files of real music that has been produced live, by professional musicians. Though some types of songs are produced using computer sequencing, the MP3s of these songs are still superior to MIDI versions because the sequencing of the song involves using professional studio sound modules to get just the right sounds. MIDI versions are always dependent on a single sound card and its limited ability to reproduce hi fidelity sound. 
Another difference between MIDI and MP3 is that MP3 accompaniment music files contain background vocals. This is something that MIDI files cannot offer.


Q: Can I burn my MP3 music files to a CD? 
A: As long as this is done only for personal archiving and back up, we encourage it. 


Q: How can I optimize my sound?
A: One way to improve your sound would be to connect your computer to your stereo. (See the final question as to how to do that.) Another thing you might consider is purchasing a better quality sound card. Though the sound quality of an MP3 is far less dependent on your sound card than MIDI, a higher quality sound card could provide you with better overall audio fidelity.


MIDI:


Q: In which format do you provide MIDI-files?
A: Singing Station MIDI-files now automatically come in both Format 0 and Format 1 - both are included in the download.


Q: Do you provide lyrics with the MIDI-files?
A: Many of our MIDI-files do include lyrics. If available, they will be included in the zip file as a text or doc file, usually as a Leadsheet (with chords above the lyrics). Many also include karaoke lyrics encrypted into the MIDI file. Please check each MIDI's info page where you will see "Karaoke: yes / no".


REGISTERING SOFTWARE:


Q: I cannot register the software I purchased. What can I do?
A: When you purchase software from The Singing Station, you will be sent an automated e-mail with a link to download the software and a registration key made up of First Name, Last Name and Code. It is very important to enter both names and the code exactly as they are written in the e-mail. We recommend using copy and paste to ensure the code is entered correctly.


GENERAL: 


Q: Are your tracks legal? 
A: Very much so - we have all the relevant licenses with HFA and Music Publishers to ensure song writers, artists and publishers get their royalties. 


Q: My hard drive crashed or my files are corrupt, how can I replace my purchased files?
A: Due to publishing agreements now in place, we can only offer a determined length of time to re-download a file. We suggest that you make back-ups of all your files. If your original download links have expired, you may contact office@singingstation.com


Q: My account was not credited for my purchase. What do I do?
A: Please e-mail us at office@singingstation.com and we will resolve the issue as quickly as possible.


Q: My song has a glitch in it. What do I do?
A: First, please try downloading the song again, as an error may have occurred in the download. If there's still a problem, please e-mail us at office@singingstation.com.


Q: Can I request a song you don't yet have?
A: Yes, you can suggest songs and vote for others' suggestions here. If there is enough interest in it, we will consider producing the track!


Q: I forgot my password. What do I do? 
A: Please click "Log-in" (at the top of any page), then click "Forgot Password?". Enter your e-mail address and we will resend your password to your registered email address.


Q: Why do I need to log in?
A: Logging in is necessary for us to verify your purchase and to prevent fraud.


Q: How can I perform with these tracks?
A: There are a variety of ways to perform with backing tracks from The Singing Station. You can simply use your computer and its speakers with no microphone, you can use a microphone on your computer, or you can hook your computer up to a mixer and stereo and use a higher quality mic. There is also the option of MP3 hardware, some of which have mic inputs. Of course you can also burn the tracks to a CD if you have the necessary equipment.


Q: Can I record with your music?
A: You will need to obtain licensing. More information on licensing is available here.


Q: How do I hook my computer up to my stereo?
A: You will need some sort of stereo adapter cord (the specific type will be determined by your sound card). Plug one end into the output(s) of your sound card and the other into the auxiliary inputs of your amplifier.